Shipping and delivery
Delivery information can vary by product, supplier and postcode. Products from different suppliers may arrive in separate parcels, and estimates are not guaranteed arrival dates.
We're here to help with your order
Contact Find My Deal with product, delivery or order questions. We'll help with the next step available to us.
Send a support request
Include your order number if you have one. Please do not include payment-card numbers or passwords.
Please contact us before sending an item back. We will review your request and confirm the next steps and return destination.
Useful guidance
Products may be dispatched by Find My Deal or directly by our suppliers. Find My Deal remains your point of contact for order support.
Returns and refunds
Change-of-mind conditions can vary. Read our returns policy and contact Find My Deal before sending anything back so we can confirm the process that applies. Your rights under Australian Consumer Law are not affected.
Warranty and product support
Contact Find My Deal first with your order number, product details and photos where helpful. Your rights under Australian Consumer Law are preserved.